Member-only story
CRISIS MANAGEMENT FOR RESILIENT ENTREPRENEURS
The Day Our Office Flooded and Our Servers Stayed Dry
A true story of how water damage can affect your 3rd-floor office premises.
Sirens.
The fire brigade breaks into the Yonder office.
Police are on site.
It wasn’t what you think. No fire, no crime. It was a leaking water boiler, spreading 600 liters of water per hour through our office, into the hollow floor, through the Tae Kwan Do studio below us, waterfalling down the staircase, and onto the open road. It happened on a public holiday, so nobody was in the office and some worried neighbors finally called the police when they saw the water pour out the front door.
It looks like the guy maintaining the water boiler did a poor job the day before, but more on that later.
When we returned to the office the day after, air dryers, wet carpets, and torn-down ceiling panels on the floor below our office dominated the scene. Working conditions were seriously degraded, but our resilient team kept going. The maintenance guys came back to fix the mess, and so did the landlord to assess the damage for insurance reporting.
