“Can I Buy Your Software Together with Your ISO 9001 Documents?”
This is a question we hear very often, and we have said yes before. However, there are a few pitfalls to consider on the receiving end.
We are in the unsexy, no-nonsense, but relevant business of electronic documentation. And we have customers who expect us to be ISO 9001 and ISO 27001 certified.
So what could be better than using our own software product to set up and manage our ISO 9001 / 27001 documentation?
We’ve been following this approach for more than 3 years, and have successfully achieved ISO 9001 and 27001 certification.
Interestingly enough, we get more and more interest from companies to buy our software for their own ISO 9001 / 27001 documentation. I am the Co-Founder & CEO of Yonder, a B2B SaaS company that provides a documentation solution for controlled documents such as operations manuals, norms, regulations, etc. Therefore, ISO 9001 / 27001 documentation is right in the sweet spot of what our software was designed for: Every change request goes through an approval workflow, and changes are notified to users and groups only after the QM or CISO has approved the changes. Plus it’s easy to track changing ISO 9001 / 27001 norms.
These software features have given us good traction in the ISO 9001 / 27001 documentation space. Interestingly enough, we get asked more and more if we could not just sell our software, but also a copy of our ISO 9001 / 27001 documents for the client to get started quicker with their own ISO 9001 / 27001 documentation.
Here are the pros and cons.
1. Use what has worked in an audit before
The world of ISO 9001 / 27001 is special. Just from reading the norm, it’s hard to translate the essence into your daily work and formulate it in a way that the auditor will like it. If you are under time pressure to complete your ISO 9001 / 27001 certification, using…